Over 30 years after its launch, ITIL is still going strong in the IT industry. It was developed by the UK government and is based on best practice principles, offers a variety of certifications to assist businesses in aligning their IT services to the needs of their customers and organization.
ITIL is the IT Service Management industry standard. This well-known framework provides a tried-and-true method for developing and organizing an ITSM system. ITIL ensures your company has the mechanisms to keep its IT services running efficiently while fulfilling customer expectations.
Improve your professional possibilities by including a globally recognized, formal qualification on your resume. Based on standardized testing, an ITIL certification is a recognized benchmark translated to an IT skill set.
IT specialists who seek to embrace ITIL to improve services within their organization. The IT service manager, IT directors and managers, CIOs, business managers, service support engineers, technical support engineers, and business process owners will also profit from it.
ITIL 4 is an adaptable framework for managing services within the digital era. Through our best practice modules, ITIL 4 helps to optimize digital technologies to co-create value with consumers, drive business strategy, and embrace digital transformation
The ITIL Specialist: Create, Deliver and Support module is for IT practitioners and leaders who design digital products and services, and who deliver and support them to agreed levels. This includes development, deployment, and monitoring activities. The course will help you to: improve existing processes.
The ITIL® 4 Strategist: Direct, Plan, and Improve course is designed to provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility.
The ITIL 4 Leader: Digital and IT Strategy module provides guidance about crafting a digital vision and shaping IT and business strategies. Digital and IT Strategy will be invaluable for leaders across your organization, including directors, department heads, and aspiring C-Suite professionals.
Great environment and great & friendly people! Great improvement on the place and classrooms since the last time I was here last 3 years ago. Very good and conclusive environment ot learn new skills.
Attended InfoTrek's virtual training course during MCO - it was equally as effective as a face-to-face classroom. Instructor made the training work through Google hangouts, and we actually adhered even more closely to study and break timings, Exams passed!
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