# The World’s Leading IT Service Management Framework

ITIL 4 Certification Training by InfoTrek

Over 30 years after its launch, ITIL is still going strong in the IT industry. It was developed by the UK government and is based on best practice principles, offers a variety of certifications to assist businesses in aligning their IT services to the needs of their customers and organization.

ITIL - Organizational Benefits

ITIL is the IT Service Management industry standard. This well-known framework provides a tried-and-true method for developing and organizing an ITSM system. ITIL ensures your company has the mechanisms to keep its IT services running efficiently while fulfilling customer expectations.


ITIL - Individual Benefits

Improve your professional possibilities by including a globally recognized, formal qualification on your resume. Based on standardized testing, an ITIL certification is a recognized benchmark translated to an IT skill set.


History and Evolution of ITIL

1989 - CCTA


2000 - Global




2011 - Updated


2019 - Agile


Who should opt for ITIL 4 Foundation Certification?

IT specialists who seek to embrace ITIL to improve services within their organization. The IT service manager, IT directors and managers, CIOs, business managers, service support engineers, technical support engineers, and business process owners will also profit from it.


Why there should take ITIL certification with Info Trek?


ITIL 4 Certification Training by InfoTrek


ITIL – 4

ITIL 4 is an adaptable framework for managing services within the digital era. Through our best practice modules, ITIL 4 helps to optimize digital technologies to co-create value with consumers, drive business strategy, and embrace digital transformation

ITIL® 4 Specialist

The ITIL Specialist: Create, Deliver and Support module is for IT practitioners and leaders who design digital products and services, and who deliver and support them to agreed levels. This includes development, deployment, and monitoring activities. The course will help you to: improve existing processes.

ITIL® 4 Strategist

The ITIL® 4 Strategist: Direct, Plan, and Improve course is designed to provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility.

ITIL® 4 Leader

The ITIL 4 Leader: Digital and IT Strategy module provides guidance about crafting a digital vision and shaping IT and business strategies. Digital and IT Strategy will be invaluable for leaders across your organization, including directors, department heads, and aspiring C-Suite professionals.

Steps to Enroll

Why Enrol Training Course at Info Trek?

Fresh New Environment

Training at 5-Stars Hotel. You get to enjoy in a very comfortable and refreshing environment for better learning experience.


Conducted more than 10,000 classes for individuals, employees, business and organization since we established in 1996. (26 years)


Worked with over 200 certified trainers from different industries and strategic brand partners.

Tailor-Made Training Solution

Info Trek offer customised training solution specifically for our client needs.

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HRDC Claimable

Our Training Courses are fully claimable from Human Resource Development Corporation (HRDC)

Why Enrol Training Course at Info Trek?

Ian Jun Yen Phoon Participant

Great environment and great & friendly people! Great improvement on the place and classrooms since the last time I was here last 3 years ago. Very good and conclusive environment ot learn new skills.

Richard Chic Khan Ng Participant

Attended InfoTrek's virtual training course during MCO - it was equally as effective as a face-to-face classroom. Instructor made the training work through Google hangouts, and we actually adhered even more closely to study and break timings, Exams passed!

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